Privacy Policy

Effective Date: 1st June 2023

At Creative Store Consultancy SL ("Creative Store," "we," "us," or "our"), we understand the importance of privacy and are committed to protecting the personal information of our website visitors and customers. This Privacy Policy outlines how we collect, use, disclose, and protect the information provided to us through our website and related services. By accessing or using our website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information: We may collect personal information, such as your name, email address, phone number, and company details, when you voluntarily provide it to us. This information is collected when you submit inquiries, subscribe to our newsletters, request services, or communicate with us through our website.

1.2 Usage Data: We may collect non-personally identifiable information about your interactions with our website, such as your IP address, browser type, device information, and pages visited. This data helps us analyze trends, improve our website, and enhance the user experience.

2. Use of Information

2.1 Providing Services: We use the information we collect to deliver the requested services, respond to inquiries, and communicate with you about your account or any updates related to our services.

2.2 Personalization: We may use the information to personalize your experience on our website, including delivering tailored content, recommendations, and advertisements based on your interests.

2.3 Marketing and Communication: With your consent, we may use your contact information to send promotional materials, newsletters, and updates about our services. You can opt-out of these communications at any time by following the instructions provided in the emails or contacting us directly.

2.4 Legal Compliance: We may use and disclose your information when required by law, legal process, or regulatory authorities.

3. Information Sharing and Disclosure

3.1 Service Providers: We may engage trusted third-party service providers to assist us in operating our website, delivering services, and conducting business operations. These providers have access to your information only to the extent necessary to perform their duties and are obligated to maintain its confidentiality.

3.2 Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you via email or a prominent notice on our website before your information is transferred and becomes subject to a different privacy policy.

3.3 Consent: We may share your information with third parties when you provide explicit consent to do so, such as participating in co-marketing activities or entering into partnerships.

4. Data Security

4.1 Security Measures: We implement appropriate technical and organizational measures to safeguard your information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission or storage is completely secure, and we cannot guarantee absolute security of your information.

4.2 Retention: We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

5. Your Rights

5.1 Access and Correction: You have the right to access and update your personal information stored with us. If you believe any information we hold is inaccurate or incomplete, please contact us to make the necessary corrections.

5.2 Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions provided in the emails or by contacting us directly. However, please note that even if you opt-out of marketing communications, we may still send you important administrative messages related to your account or the services we provide.

6. Third-Party Links

Our website may contain links to third-party websites or services that are not operated or controlled by Creative Store. This Privacy Policy does not apply to such external websites or services, and we encourage you to review the privacy policies of those third parties before interacting with them.

7. Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised Privacy Policy on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at

Last Updated: 9th July 2023

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102 Regent Road,
Lumley, Freetown


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